Terms & Disclaimer
1. Role of the Platform
1st DIGITAL TRAVEL SOLUTIONS operates as an independent intermediary platform connecting users with third-party tour operators, activity providers, and transport services. We do not own, operate, manage, or control any of the services listed on this website unless explicitly stated.
2. Third-Party Services
All tours, activities, and transport services are provided by independent third-party providers. Many bookings are completed through external platforms such as Viator and GetYourGuide. These providers are solely responsible for the delivery, quality, safety, and execution of their services.
3. Booking Process
Users may be redirected to third-party platforms or providers to complete their booking. In all cases, the contract for the service is concluded directly between the user and the third-party provider, not with 1st DIGITAL TRAVEL SOLUTIONS.
4. Concierge & Facilitation Services
We may offer optional concierge services, including travel advice, recommendations, and booking assistance. These services are independent from the travel services provided by third-party operators.
5. Service Fees
A separate service or facilitation fee may be charged for concierge and platform services. Such fees apply only to non-European Union customers and are clearly displayed prior to payment.
No service fees are charged to customers located within the European Union.
6. Pricing Transparency
Where applicable, pricing is presented separately between:
- The third-party provider’s price
- Any optional platform service fee
Users acknowledge that any service fee is charged by 1st DIGITAL TRAVEL SOLUTIONS and is independent from the provider’s pricing.
7. Payments
Payments for travel services are made directly to the third-party provider or external booking platform. 1st DIGITAL TRAVEL SOLUTIONS does not act as the merchant of record for such services.
8. Liability Disclaimer
1st DIGITAL TRAVEL SOLUTIONS shall not be held liable for the performance, quality, safety, or delivery of services provided by third-party providers. Any claims, disputes, or issues must be addressed directly with the service provider.
9. Cancellations & Refunds
Cancellation and refund policies are determined solely by the third-party provider. Users are responsible for reviewing and accepting the provider’s terms before completing a booking.
10. No Travel Package Offering
1st DIGITAL TRAVEL SOLUTIONS does not offer or sell travel packages or combined travel services. Each service listed on this platform is offered independently by third-party providers.
11. Tax Position
As an intermediary platform, 1st DIGITAL TRAVEL SOLUTIONS does not sell travel services directly. Any applicable taxes related to the travel services are handled by the third-party providers.
Service fees, where applicable, relate solely to digital concierge and facilitation services.
12. Acceptance of Terms
By using this website, you acknowledge and agree to these terms and understand the role of 1st DIGITAL TRAVEL SOLUTIONS as an intermediary platform.
Supplier Relationships
The platform may allow independent tour operators, guides, drivers, and other travel service providers (“Suppliers”) to list and promote their services. These Suppliers operate as independent contractors and are not employees, agents, or representatives of 1st DIGITAL TRAVEL SOLUTIONS.
Suppliers may be charged fees for listing, visibility, or use of the platform’s services. Such fees are independent from any transaction between the Supplier and the customer.
1st DIGITAL TRAVEL SOLUTIONS does not control, endorse, or guarantee the quality, legality, or performance of any Supplier services. The contract for any service is concluded directly between the customer and the Supplier.